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Xbox Live Auto Renewal

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Xbox Live Auto Renewal

Post by Live Lounge Newshound on Mon Oct 18, 2010 12:58 pm

Hello to all!

The topic of Automatic renewal pops up quite frequently and this thread is for those who need help turning it off, this thread can also be a reference for those who are lending a helping hand too.

From the 18th of February 2010 the option to turn off Automatic renewal via xbox.com was removed from all markets except: USA, Germany, Taiwan and Japan.

There is no current official information released for me to link you to, however, if/when there is I will request this thread be updated.

Furthermore - The only way to turn off Auto renewal, for anyone outside of the countries listed above is to contact xbox customer support via the telephone.

UK support contact:
020 7365 9792
or 0800 587 1102
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00

I'm sorry for any inconvenience this may cause you in the future, but I hope this thread helps to make members here aware.
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